How do I extend the 'order received' deadline?

Suppliers are allowed to extend the deadline for you to confirm order received. If you would like to do so, please contact the supplier immediately. By doing so, your payment will still be held by AliExpress until you confirm satisfactory receipt of your order.

Alternatively, you can also Open Dispute before the due date, which prevents money from being released to the supplier. You can cancel the dispute once the current problem has been resolved.

For a step by step process on how to file for a dispute, please Click here